How do I choose the right products?
You want to look for products that are pH balanced. Look for ingredients such as biotin and panthenol. Look for ingredients that have vitamin B5, vitamin C, protein, amino acids, and polyphenols.
What's the best way to condition my hair?
The best way to condition your hair is to use a shampoo and conditioner that is formulated to moisturize your hair. It would help if you conditioned every other day or every few days.
What is the best way to moisturize my hair?
After shampooing, rub your hair with a warm towel. Then, follow with a conditioning treatment and conditioner, and seal it with a deep conditioner.
Is it safe to use hot rollers?
Yes, you can use hot rollers. However, ensure you only use them for a short period of time, and always unroll your hair when it’s not wet.
What is the best way to protect hair?
Hair products are one of the biggest industries in the world. When it comes to protecting hair, I recommend using a leave-in conditioner because it’s lightweight, won’t weigh down your hair, and leaves it soft.
What happens if an item is missing from my parcel?
Your package may sometimes contain a missing item, however, all of our packages are examined before they leave our warehouse. Please use the contact form to inform our customer support staff if an item is missing. We look into each situation to determine what happened and provide the lost item to you.
What is your returns policy?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
What period do I have to return my items?
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
What payment options do you offer?
We offer Paypal and Venmo, you can check out from any of these.